Phone Spoofing Scams

This type of attack happens when a scammer uses caller ID to make it appear they are contacting you from a trusted source.

Why be aware of this attack?

Phone spoofing can be done to attack anybody at any level within an organization. It is easier for a scammer to gain a victim’s trust if the caller ID corroborates who they claim to be. Once they gain the victim’s trust, scammers have a much easier time getting what they want.

Common types of phone spoofing scams:

• “This is Jimmy from tech support. There is a problem on your computer and we need remote access the fix it.” The scammer then proceeds to put malware on your computer or steal data.

• “You have won a prize, we just need you to pay to claim the prize.”

• “Your loans are being forgiven! (We just need you to make a quick payment.”

• “The IRS says you owe them money, and they will come after you if you do not pay.”

• A utility company calls and says you need to make a payment or your services will be shut off.

Red flags:

• The caller asks for payment in gift cards

• Threatening legal action if you do not pay immediately

• They ask for personal identifiable information (social security number, DOB, etc.)

• The caller ID shows a number that is/close to your number

Immediate action:

1. Hang up and block the number.

2. If you have already sent a wire transfer, contact the issuer to see about stopping the transaction.

3. If you have already provided your financial information, contact your financial institution to see about stopping transactions.